5 What’s more, African American mothers are twice as likely to have an infant who dies by their first birthday. Discussions of the maternal health crisis in the United States often exclude this condition that disproportionately affects women of color, with African American women twice as likely to experience SMM compared with non-Hispanic white women. Among women who survive pregnancy and childbirth, 50,000 women each year experience life-threatening pregnancy-related complications 4, also known as severe maternal morbidity (SMM).
women from all backgrounds if a woman is able to become pregnant, she risks experiencing complications such as preterm labor, infections, gestational diabetes, and even death due to her pregnancy. The right click menu to change the status.Maternal mortality affects U.S. The room and the opposite room status is displayed on Another way to change the status is to right click on Guest either needs to be checked out or checked in.Ĥ. If the front office status needs to be changed then a Housekeeping status can be changed from this screen. User can change the housekeeping status using theįields on the right of the screen. Once a discrepant room has been investigated the The fields in the yellow border are used to search forĭiscrepant rooms. Access the housekeeping main screen and click onĢ.
#DISCREPANCIES IN PERFECT ASSISTANT UPDATE#
To resolve Sleep rooms, investigate the discrepancy and have the Frontĭesk reinstate the guest or update the HK status to VAC (vacant).įollow the steps below to view and resolve discrepant rooms.ġ. To resolve Skip rooms, investigate the discrepancy and have the Frontĭesk check the guest out or update the HK status to OCC (occupied).ģ.
Discrepancies from the HOUSEKEEPING options screenĢ. If the guest was never put into "I" status you may need to manually post room and tax to their account.įollow these steps below to view and resolve discrepant rooms:ġ. Make sure the number of nights is changed to reflect the correct departure date.
First, change the status of the room from VO to VD to VR. Finding who is in a VO room takes some detective work, but needs to be resolved to ensure the hotel receives payment for the room and to ensure an unauthorized person does not have access to a guest room.Īfter you have determined who is occupying the room, you need to make the changes in your property management system (e.g., Fidelio, PMS, etc.). Send a bellman to the room to check the luggage tags for the guest's name. Review a Room/Rate Change Report to see if the reservation was moved from the VO room to a new room-perhaps the room was changed in your property management system (e.g., Fidelio, PMS, etc.) but the guest's luggage hasn't been moved yet. It is important these rooms are checked carefully so you do not check out an occupied room, or charge a guest for a night they did not stay. Associates Responsible for rechecking the OV rooms not scheduled to depart. VO skip rooms are a bit harder to resolve as you need to find out which guest should be in the room.
Once the correct status of the room has been determined, check it out if it is vacant, or change the status to OR if it is occupied. OV sleep rooms that are not scheduled to depart need to be rechecked to ensure they are vacant. OV room statuses are corrected automatically if the guest is checking out today. The rooms with discrepancy are then resolved in coordination between HK and FO by finding out the reason for such a difference. FAQ - How do I resolve a room discrepancy?
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